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Quality Policy
سياسة النوعية

Heavy Load Freight Services has always been and will be painstaking and committed to the quality we deliver, for our services. Our sound Quality Control and Management System (QCMS) aims on the process and procedure improvements to meet the customer deadlines, without compromising the Quality of the Service, Health & Safety of the employees and Environment. Our quality tradition is built on the following conventions:

  • Comprehensive requirement analysis
  • Extensive research, feasibility analysis and development of end-to-end possibilities before suggesting tailor made solutions to our customers.
  • Building customer confidence and approval, on the projected solution
  • Performance monitoring
  • Project status notification to the customer
  • Documentation process and submission to the clients
  • Evaluate customer feedback on the projects, to improve our services.

We stay true and time-bound delivery of our services as agreed, begets loyalty and client satisfaction.  In order to provide the quality service, whether local or international, we continuously collaborate with veteran partners and we share the philosophy of providing quality service to our patrons.


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